Policy
Shipping
Last updated 1 September 2026
Draft for review — replace bracketed details and have this checked before launch.
Processing time
Orders are packed and dispatched in 1–2 business days from [CITY, STATE]. Orders placed before 2pm MT on a business day usually go out the same day. We do not ship on weekends or US public holidays.
Domestic rates and carriers
US orders ship via USPS Ground Advantage or UPS Ground, selected at checkout. Typical transit is 2–6 business days depending on distance. Flat rate [$X.XX]; orders over [$XXX] ship free.
Tracking
A tracking number is emailed when the label is created. Tracking can take up to 24 hours to show movement. If a parcel shows no movement for five business days, email us and we will open a claim with the carrier.
International
We ship to [LIST COUNTRIES] via [CARRIER]. International customers are responsible for any duties, taxes and customs fees charged on import; these are not included in the price paid at checkout and are not refundable if a parcel is refused.
Addresses, delays and lost parcels
Enter your address carefully — we cannot change it once a label is printed. We are not responsible for carrier delays, but we will help you chase them. If a parcel is confirmed lost by the carrier we will replace it, or refund it if the drop has sold out.
Questions about this policy: hello@limitedpacks.com